Relationship Rewards Program

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The Relationship Rate Rewards Program application allows the Financial Institution a flexible way to provide qualified accounts higher interest rate "rewards accruals" calculation and processing that may be adjusted on a regular basis based on how often the customer/member utilizes certain services or has other active qualifying products linked to the tax owner, effectively rewarding the customer/member for their relationship with the Financial Institution.

Rather than adjusting current interest rates, the concept is to add functionality so that a portion of the account balance can have a bonus (rewards) rate applied and calculated, and paid out at desired intervals, while also working off a running rewards period (e.g. 12 months) for the rewards rate calculation and accrual.

This keeps "standard" DNA interest rate accrual, processing, and displays/communications intact and doesn't disrupt any part of those processes and allows a complementary layer so that the Rewards can be tracked and accumulated. This is performed while still working with certain portions of the standard processing (e.g. current interest rate for the account) in the calculations, and all within DNA vs crunching data outside via a 3^rd party system or calculation and bringing back into DNA.

Key Benefits:

• Ability to automatically enroll a Customer/Member's Account(s) into the Rewards Program.
• Functionality to automatically set a rewards rate for the Customer/Member's Account(s) based on multiple criteria for a set period, which includes having certain linked products and services, and be able to offer different options per product.
• Ability to offer a rewards rate for the Customer/Members Account(s) based on activity and track separately from the account's standard interest rate.
• In-screen (wholly within DNA) tracking of the Rewards Program at the Account level, including qualifying status indicators, rewards accrual status, and rewards payout status.
• Capability to accumulate the rewards balance based on the rewards rate and activity on the Account(s).
• Flexibility to payout the rewards balance to the Customer/Member Accounts at set intervals.
• Includes full activity tracking and standard DNA authorizations methodology/setup.