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Customer / Member Interaction



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  1. Member/Customer Service

    Member/Customer Service

    Regular Price: $23,000.00

    Special Price: $18,400.00

    Provide your customers/members with WOW service with this bundle. Differentiate yourself from your competitors by providing services that are unconventional and innovative.

    Regular Price: $23,000.00

    Special Price: $18,400.00

  2. Member Number Generator

    Member Number Generator

    $1,000.00
    This DNAapp gives a credit union the ability to assign a unique member number to a person or organization in the New Person Wizard. This is can be a requirement for external interfaces that need to uniquely identify the entity. Available for credit unions only.
    $1,000.00
  3. Member Number Bill Update

    Member Number Bill Update

    $3,500.00
    The Member Number Bill Update will place the tax owner's Member Number in a specific location on a bill.
    $3,500.00
  4. Member 360 View

    Member 360 View

    $8,500.00
    The Member 360 View DNAapp provides a high-level holistic view of member’s relationship with the Financial Institution
    $8,500.00
  5. Mail Restriction Maintenance

    Mail Restriction Maintenance

    $200.00

    New screen allows users to add/remove Verify Address – Returned Mail warning flag on the person/organization and add/remove mail holds on the person/organization's TRO accounts for Persons and Organizations. 

    $200.00
  6. Identity Keyword Display

    Identity Keyword Display

    $250.00

    Identity Keyword Display DNAapp provides access to the member or customer keyword used to verify identity. This is often used by call centers to ensure a caller is who they say they are. The Member Keyword Slideout allows institutions to provide access to the personal keyword without providing access to all the other sensitive fields located on the Person screen.

    $250.00
  7. Extended Account History

    Extended Account History

    $5,000.00

    This application provides an expanded view of DNA® transactions. Multiple filtering options are available. Additional menu options allow for easy access to other commonly used screens and functions.

    $5,000.00
  8. Expiring ID Tracker

    Expiring ID Tracker

    $1,500.00
    The Expiring ID Tracker is an online application that allows the User to proactively review and monitor person records that have expired or missing expiration dates, along with being able to add and release warning flags for these records in real-time.
    $1,500.00
  9. Expanded Inquiry for Relationship Profile

    Expanded Inquiry for Relationship Profile

    $1,000.00
    This application gives access to the Stop Payments Maintenance/Inquiry, Management Hold Maintenance/Inquiry and Notes Maintenance/Inquiry from the Relationship Profile screen.
    $1,000.00
  10. Enhanced Search

    Enhanced Search

    $5,000.00
    This DNAapp gives core users the ability to perform additional search queries. It enhances traditional core screen usability by offering multiple new search criteria all on one screen. Searches can now be performed faster and easier than ever before.
    $5,000.00

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