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Customer / Member Interaction



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  1. Member 360 View

    Member 360 View

    $8,500.00
    The Member 360 View DNAapp provides a high-level holistic view of member’s relationship with the Financial Institution
    $8,500.00
  2. Mail Restriction Maintenance

    Mail Restriction Maintenance

    $200.00

    New screen allows users to add/remove Verify Address – Returned Mail warning flag on the person/organization and add/remove mail holds on the person/organization's TRO accounts for Persons and Organizations. 

    $200.00
  3. Identity Keyword Display

    Identity Keyword Display

    $250.00
    Identity Keyword Display DNAapp provides access to the member or customer keyword used to verify identity. This is often used by call centers to ensure a caller is who they say they are. The Member Keyword Slideout allows institutions to provide access to the personal keyword without providing access to all the other sensitive fields located on the Person screen.
    $250.00
  4. Expiring ID Tracker

    Expiring ID Tracker

    $1,500.00
    The Expiring ID Tracker is an online application that allows the User to proactively review and monitor person records that have expired or missing expiration dates, along with being able to add and release warning flags for these records in real-time.
    $1,500.00
  5. Expanded Inquiry for Relationship Profile

    Expanded Inquiry for Relationship Profile

    $1,000.00
    This application gives access to the Stop Payments Maintenance/Inquiry, Management Hold Maintenance/Inquiry and Notes Maintenance/Inquiry from the Relationship Profile screen.
    $1,000.00
  6. Enhanced Search

    Enhanced Search

    $5,000.00
    This DNAapp gives core users the ability to perform additional search queries. It enhances traditional core screen usability by offering multiple new search criteria all on one screen. Searches can now be performed faster and easier than ever before.
    $5,000.00
  7. ELMO - Electronic Lobby Manager

    ELMO - Electronic Lobby Manager

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    ELMO is a multi-screen DNAapp that helps financial institutions streamline member/customer branch visits. Users can create visits, monitor visits, view lobby snapshots, and generate valuable data-rich reports for more informed staffing and branch decision making. Its admin tool lets users configure the app for their unique needs and manage it during operation.
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  8. Documents Quick Access

    Documents Quick Access

    $950.00

    This App provides quick access to the documents (WMF Forms) associated with an account through the online print page. The menu item “Documents” is added to the Accounts and Credit Card tabs within the Relationship Profile. When an account is selected and the menu item is clicked on, it will take you to the online print page. The account you selected will be the active account in the online print page and all documents associated with that account will appear in the selection box.

    $950.00
  9. Customer Services Display

    Customer Services Display

    $1,000.00

    Customer Services Display is a simple slide-out panel that shows certain card agreement types or user fields and whether or not a customer is enrolled in them or how many of their accounts are enrolled in them.

    $1,000.00
  10. Cross Account Transfer Screen

    Cross Account Transfer Screen

    $3,500.00

    Enable your staff to quickly add, update and remove cross account transfers for customers/members from a single screen within DNA®. Streamline the cross account transfer process and enforce business rules that reduce the risk of errors saving time and money.

    $3,500.00

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