This application can be used to delink closed accounts with Card Agreements or Electronic Agreements. The application can used to work with either Card Agreements or Electronic Agreements at any given point of time.
When the application is run for Card Agreements, this application searches all the accounts linked to selected agreement types (as found in the ‘Agreement Type Codes’ parameter) with the specified account status (also configurable in ‘Account Statuses To Include’ parameter). When run in an updating mode (Report Only YN = N, No) selected Accounts are be de-linked from the agreement. A report is produced for this application.
When the application is run for Electronic Agreements, this application searches all the accounts linked to electronic agreements (under the specified Access Type Codes) with the specified account status (also configurable in ‘Account Statuses To Include’ parameter). When run in an updating mode (Report Only YN = N, No) selected Accounts are be de-linked from the e-agreement. A report is produced for this application.
This application removes closed accounts from Web Banking (and other channel) agreements in DNA. Keeping agreements "clean" reduces possible confusion and may help to prevent fraud. Multiple configuration options allow the Financial Institution to tailor the process to suit their business needs and rules.
For Card Agreements, the applicable accounts are de-linked from the agreement. De-Linking is done by setting the Inactive Date on the account link to the Card Member record for the agreement to the current date (Queue Effective Date).
If no accounts are actively linked to the Card Member record for the agreement and the Card Member Status is Active or Issued, then the application changes the Card Member Status to Closed. A description may be entered in the ‘CloseOut Tran Desc’ (8ERD) parameter for the Card Member Status Update Reason.
A report of accounts de-linked and Card Member records Closed are produced with details noted in the Report section below.
All DNA database updates are written to the Activity, but this information cannot be used to automatically re-activate de-linked accounts or re-open closed Card Member records for the agreements processed.
For Plastic Card Agreements, accounts are de-linked in a way that ensures the modifications are included in the CAF file.
You can exclude products or accounts from this process by adding this application to the products or accounts "Exclude Applications" list in DNA™. Any agreement that has a closed account in an excluded minor doesn’t have the account delinked, or the agreement is closed.
For Electronic agreements, the applicable accounts are de-linked from the e-agreement. De-Linking is done by deleting the record in AgreePersAccessTypAcct table which contains an account’s linking with e-agreement, person and the access type on the agreement.
All DNA database updates are written to the Activity Table.
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This DNAapp is compatible with DNA 3.0 or higher. You will need to download and install the Configuration Toolkit which will configure DNA to load and manage DNAapps. This toolkit is included in the DNA release CD since DNA 3.3 and will be updated here whenever a more recent release is available.